Abstract
AbstractThe COVID-19 outbreak had far-reaching consequences, severely impacting
various sectors of society, including higher education institutions (HEIs). This study
explored the resilience of Ghana’s higher education system during the COVID-19
pandemic by examining the challenges faced, strategies adopted by institutions, and
the factors that contributed to their resilience. The study utilised a qualitative
phenomenological research design, gathering data from 12 participants–lecturers,
administrators, and students at the Ghana Institute of Management and Public
Administration in Accra–through interviews. The findings revealed significant
challenges in Ghana's higher education system, including operational, financial, and
emotional issues, which increased stress among faculty and students. Key challenges
include inadequate IT infrastructure and delayed student fee collections, necessitating
improved resilience and adaptation in educational methods. Despite these obstacles,
institutions have successfully implemented continuity strategies such as innovative
teaching methods, frequent assessments, and partnerships with telecommunications
firms to maintain educational quality. Factors such as peer and family support,
institutional initiatives, and personal commitment significantly contribute to
resilience. The findings highlight the need for long-term strategic planning and
investment in technology to better equip institutions with future challenges.