Abstract
The purpose of this paper is to develop the service of automobile repairs in the home and to determine if it can be a viable, competitive factor in the automotive repair industry. | For years consumers have had television repairmen, furnace repairmen, appliance repairmen, etc., come to their homes to repair or service their particular items. Why can’t the consumer have the garage mechanic come to his home when repairs are needed on his automobile? | The idea for this new service comes from a combination of two existing services: automobile repairs and in-the-home repair services. Automobile repairs have traditionally been performed in an automobile garage or service center. The equipment required to perform this service was large, bulky, and for the most part, permanent. On the other hand, to perform most in-the-home repairs all that was needed was a tool box full of tools and a small inventory of parts, depending on what was to be repaired.