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Communication and Role Development for Zoo Volunteers: Responding to Role-Sending, Role-Making, and Role-Remaking
Journal article   Peer reviewed

Communication and Role Development for Zoo Volunteers: Responding to Role-Sending, Role-Making, and Role-Remaking

Michael W. Kramer and Mary Ann Danielson
Journal of Applied Communication Research, Vol.45(1), pp.96-115
01/2017

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