Abstract
Burnout is an often-cited danger of human service work, and emotional communication is a major cause of burnout in such jobs. Theoretical work on emotional communication and burnout is reviewed.
- Title
- Empathy and burnout in human service work: An extension of a communication model
- Creators
- Katherine MillerMarty BirkholtCraig ScottChristina Stage
- Publication Details
- Communication research, Vol.22(2), pp.123-147
- Publisher
- SAGE PUBLICATIONS, INC
- Identifiers
- 991005972359702656
- Academic Unit
- Communication Studies
- Language
- English
- Resource Type
- Journal article