Service Design for Humanitarian Value

Journal article

Peer reviewed

Meredith A. Rhoads, Aronté Marie Bennett, Courtney Nations Azzari and Stacey Menzel Baker

Journal of service research : JSR

12/29/2025

Abstract

consumer vulnerability

human-centered service design

resilience

service design

value creation

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Title: Service Design for Humanitarian Value
Creators: Meredith A. Rhoads - Butler University
Aronté Marie Bennett - Villanova University
Courtney Nations Azzari - University of North Florida
Stacey Menzel Baker - Creighton University
Publication Details: Journal of service research : JSR
Identifiers: 991006248100702656
Academic Unit: Marketing and Management
Language: English
Resource Type: Journal article