Abstract
Virtual teams are groups of geographically and/or organizationally dispersed coworkers that are assembled using a combination of telecommunications and information technologies to accomplish an organizational task. Virtual teams provide additional benefits in that they also can be used to address evolving interorganizational challenges that occur when organizations outsource some of their key processes to more specialized firms. By creating virtual teams, both within virtual organizations and within organizations undergoing other forms of transformation, firms can ultimately realize the competitive synergy of teamwork and exploit the revolution in telecommunications and information technology.