Abstract
There are persistent calls for improving end-of-life care and manage end-of-life disputes in the United States. There is also an increasing demand for health services that will create a greater need for better skills and processes for addressing end-of-life issues in a culturally competent manner. In this article we discuss how dispute resolution professionals have much to offer in the form of training, mediation, facilitation, dialogue and systems design to help health care organizations effectively address complex issues.